Calphalon

Here's a shout out to a wonderful company...Calphalon

Superior customer service but that doesn't really surprise me !

We replaced all of our plans about two years ago with Calphalons. Since then we bought just
about every pan they made. We even bought all new Calphalon utensils.
We both like to cook and wanted good quality cookware. And we babied it. Cleaned it
right and generally took care of it.
One pan that had a ridged bottom started to flake. It looked odd. We were just
going to replace it when I found their customer service info. I emailed them asking them
if what was happening to our pan was dangerous and what should we do.

They replied 24 hours later. Send it back. I paid for shipping but a few weeks later a brand new
pan arrived at our home. Wow I am so impressed.
In a world where customer service is hard to find Calphalon went above and beyond.

Not only do they make a superior product but provide top notch customer service as well.

I will be a fan for life after this experience. Maybe I'll cook something special !!


SMILES

Cathy